Frequently Asked Questions
Everything you need to know about bringing comfort to your home.
What is the typical shipping timeframe for furniture items?
Standard shipping for small home decor items takes 3-5 business days, while larger furniture pieces typically arrive within 7-14 business days via our specialized white-glove delivery partners.
Do you offer a warranty on your products?
Yes, all items from The Favorites come with a comprehensive 1-year limited warranty covering manufacturing defects and structural integrity to ensure your peace of mind.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for return.
How can I track my order?
Once your order ships, you will receive an email with a tracking link. You can also monitor your delivery status by logging into your account on our website.
Are your materials sustainably sourced?
We prioritize sustainability by partnering with manufacturers who use FSC-certified wood, recycled textiles, and low-VOC finishes to protect both the environment and your home's air quality.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and offer flexible financing options through Affirm for larger home investments.